Frequently Asked Questions
Answers to common questions about consultations, subscriptions, and bookings.
Do I need a subscription to book an appointment?
Yes. An active subscription is required to access available booking slots.
What is included in my subscription?
Your subscription includes a base consultation time. You can add extra minutes during booking if needed.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time. Access will continue until the end of your current billing period.
How are extra minutes charged?
Extra consultation time is billed in 10-minute increments and paid securely before the appointment is confirmed.
What timezone are appointments shown in?
All appointment times are displayed in Africa/Lagos (WAT).
Is my information kept private?
Yes. Your personal and booking information is handled securely and kept confidential.